Thank you for shopping at Alberts Baby Villa. If you have any questions that are not covered here, head over to our contact us page.
Please see our About Me page to read about our company.
Shipping- All items will be shipped within 3 business days of cleared payment. Expected arrival time will be 7-10 business days from date item is ordered. You will receive a tracking number on all items shipped (effective 9-26-2007) so you will be able to track your order.
Sorry our store does not ship to Canada or Internationally at this time. Also NO local pick-ups. Will only ship to confirmed paypal addresses only. NO PO Boxes.
Some items are pre-sale. What is pre-sale? Pre-sale means we will guarantee that we will be able to ship the item within 30 days of purchase. Any Pre-sale item will state in the description, This is a pre-sale item.
Please do not be discouraged when placing orders on pre-sale items. If an item is a pre-sale item, you can expect arrival time at your doorstep in 7-10 business days after payment is received. Please remember we will guarantee the item within 30 days of purchase. All items are shipped via UPS or Fed Ex, and include shipping insurance, unless otherwise noted in listing.
Defective Merchandise: Will return all defective merchandise, 100% minus cost of shipping and handling. Shipping and handling are the responsibility of the buyer. Please contact us within 48 hours of arrival time of your package to obtain a RAN (Return Authorization Number) and we will give you instructions on how to return item. We will not accept any items without this number and the item will be shipped back at buyers expense.
Please make payment within 72 hours of purchasing an item.
Returns - We accept returns within 7 days of receipt in case you do not like your product, however there will be a 15% restocking fee added for all items unless otherwise stated in item description. Plus buyer will be responsible for all shipping and handling charges incurred. Buyer must obtain a return authorization number before returning item. Seller will then at that time give directions on how to return item. There will be no returns given without a Return Authorization Number (RAN). Do not ship item back without this number as it may be returned to buyer at buyers expense. After item is returned, in original condition, money will be given back to buyer (minus the restocking fee of 15%) via paypal, less shipping and handling. If you have any questions regarding our return policy, please ask first before bidding as bidding is considered a legal contract.
Exchanges - Exchanges will depend upon stock inventory at time of exchange. Will accept exchanges within 7 days of receipt.
We only ship to US only and do NOT ship to PO Boxes. The majority of our items are shipped UPS Ground, unless stated otherwise in the description.
Payment - All payments must be received within 3 business days of auction end. Paypal at this time is the only payment form Alberts Villa accepts.
We are required to obtain sales tax from the state of Nevada at 7.75%.
Our customers are our number one priority and we believe in 100% satisfaction.
Thanks so much and if we left anything out, please feel free to ask!